Privacy Policy

Last Updated: June 9, 2026

Welcome to Little Bouncers. We value your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

Purpose of This Privacy Policy

This privacy policy aims to give you information on how Little Bouncers collects and processes your personal data through your use of this website, including any data you may provide through this website when you purchase a product or sign up for our newsletter.

Data Controller

Little Bouncers is the data controller and responsible for your personal data (referred to as "we", "us" or "our" in this privacy policy).

If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out below.

Contact Details

  • Full name of legal entity: Little Bouncers

  • Postal address: 198 Horsenden Lane South, London, UB67NU, United Kingdom

  • Email address: bounce@littlebouncers.co.uk

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: Includes first name, last name, username or similar identifier.

  • Contact Data: Includes billing address, delivery address, email address, and telephone numbers.

  • Financial Data: Includes bank account and payment card details (processed securely via our third-party payment gateways).

  • Transaction Data: Includes details about payments to and from you and other details of products you have purchased from us.

  • Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

  • Usage Data: Includes information about how you use our website, products, and services.

  • Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.

3. How Your Personal Data Is Collected

We use different methods to collect data from and about you including through:

  • Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you purchase our retail products, create an account, or subscribe to our publications/newsletters.

  • Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you (i.e., processing your payment and delivering your retail miniature castle).

  • Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

  • Comply with a Legal Obligation: Where we need to comply with a legal or regulatory obligation in the UK.

Purposes for Which We Will Use Your Personal Data

We use your data to:

  1. Register you as a new retail customer.

  2. Process and deliver your order, manage payments, fees, and charges, and collect money owed to us.

  3. Manage our relationship with you, including notifying you about changes to our terms or privacy policy.

  4. Use data analytics to improve our website, products, marketing, and customer experiences.

5. Disclosures of Your Personal Data

We may share your personal data with external third parties for the strict purpose of fulfilling your order and running our business, including:

  • Delivery Partners & Couriers: Professional courier and shipping companies based in the UK to deliver your purchased miniature castles to your delivery address.

  • Payment Processors: Secure third-party service providers (such as Stripe, PayPal, or your website provider's native checkout) to securely handle payment processing. We do not store your raw credit/debit card numbers on our servers.

  • Professional Advisers: HM Revenue & Customs, regulators, and other authorities based in the United Kingdom who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

By UK tax law, we must keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six years after they cease being customers for tax purposes.

8. Your Legal Rights

Under UK data protection laws (UK GDPR and Data Protection Act 2018), you have rights in relation to your personal data. These include the right to:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data ("the right to be forgotten").

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request the transfer of your personal data.

  • Right to withdraw consent at any time.

If you wish to exercise any of the rights set out above, please contact us at bounce@littlebouncers.co.uk.